Monthly Archives: May 2026

Politeness

Hello, here’s a quote that passed my desk this morning: Politeness is a trait in folks. That’s easy to explain; They’re the first to show their gratitude, And the last ones to complain. Carice Williams

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Multitasking is a myth

Hello, Just a short rant today. I attend and lead presentations all the time and participants are in the background chatting and sending questions. I think to myself, I wish I could multitask like they do. Is anybody really paying … Continue reading

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The 30 Second Reset

Good afternoon, Every go on a sales call and the person trying to sell you something just doesn’t seem into it? How about going to a sports event and one of the star players doesn’t seem to care about anybody … Continue reading

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Emotional Intelligence Skills & Buyer Resistance

I have been looking at going to the Outbound 2026 Conference in November and came across one of the speakers, Colleen Stanley, author of Emotional Intelligence for Sales Success. Here’s an Executive Summary from one of her articles called Buyer Resistance … Continue reading

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Use Your Voice!

One of the simplest adjustments you can make to improve communication: during the introduction call, ask your prospect how they prefer quick communication. Text, LinkedIn DMs, email, or phone? Most people will tell you directly. When you meet buyers where … Continue reading

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