Author Archives:directimpact

Organizations need to work hard to make sure the prospect/client really understands how we can or cannot help. We may or may not be the right fit but we can’t leave stones unturned. “Leave no stone unturned and you will …Continue reading→

Hello, here’s a quote that passed my desk this morning: Politeness is a trait in folks. That’s easy to explain; They’re the first to show their gratitude, And the last ones to complain. Carice Williams

Hello, Just a short rant today. I attend and lead presentations all the time and participants are in the background chatting and sending questions. I think to myself, I wish I could multitask like they do. Is anybody really paying …Continue reading→

Good afternoon, Every go on a sales call and the person trying to sell you something just doesn’t seem into it? How about going to a sports event and one of the star players doesn’t seem to care about anybody …Continue reading→

I have been looking at going to the Outbound 2026 Conference in November and came across one of the speakers, Colleen Stanley, author of Emotional Intelligence for Sales Success. Here’s an Executive Summary from one of her articles called Buyer Resistance …Continue reading→

One of the simplest adjustments you can make to improve communication: during the introduction call, ask your prospect how they prefer quick communication. Text, LinkedIn DMs, email, or phone? Most people will tell you directly. When you meet buyers where …Continue reading→

When coming to a fork in the road with life decisions, listen to your little boy/girl voice and turn toward more adventure & risk. The past few months have reminded me that life goes by so quickly! No regrets.

The pollen is really high on this end. My wife Teri really likes it because my eyes water and she says it’s the only time I get emotional. Whatever!

When talking with a prospect for the first time, here are some probing questions for new membership management software: What’s driving your need to explore  options? How are you currently using your solution and where is it falling short? After …Continue reading→

As we move into Easter weekend, I thought I would share encouraging scripture from Ephesians 3: 20-21. “Now to him how is able to do immeasurably more than all we ask or imagine, according to his power that is at …Continue reading→