Author Archives: directimpact

I went solo on a sales call this morning and want to mention a couple things. #1- In my experience, customer support still reigns as the top reason prospects start to look around. Your stellar support needs to be mentioned … Continue reading →

Good afternoon, I am excited when companies look to open up new markets! For example, one organization is now exploring the Chamber market and taking market share away from the major player. Their first public exposure to the Chamber market … Continue reading →

When somebody shares a good idea with you, share it with your team. Giving them credit really builds everyone’s morale!

Hello, I am in Philly at the ACCE annual conference. We are looking to grab some share of the chamber market. My biggest observation is that Philly has some old architecture and many Chamber prospects are tired of settling for … Continue reading →

Just a reminder today to leverage contacts in auto reply messages. My favorite auto replies are those communicating out of office or on vacation. Most leave a contact person and I call them right away. For example, Hey, I received … Continue reading →

Good afternoon, Start thinking about all the major things you have bought over the years. For me it is a house, car, financial advice, A/C systems, roofing etc. I can still picture the person who sold me these items. Why? … Continue reading →

On this July 4th, I will leave you with a quote from Harry Truman. It gets me going as a citizen and salesperson. “America was not built on fear, American was built on courage, on imagination and an unbeatable determination … Continue reading →

Good afternoon, Today, I just want to encourage everyone to be their genuine self. Your authenticity will earn you and the business more money. Oscar Wilde said, “Be yourself; Everyone else is already taken.” The pressure to be somebody else … Continue reading →

We just completed our AMS Fest Chicago event and shared with prospects and partners our recipe for membership success. It was arguably the most people we have ever had attend our sessions at AMS Fest. A recipe is a story … Continue reading →

We are all busy trying to keep customers and bring in new ones. As part of our daily practice, we should strive to reach out with at least one act of kindness. Today, I sent a coffee card to a … Continue reading →