Author Archives: directimpact

From the book Exceptional Service and Exceptional Profit. 5 Traits Genuine Personal Warmth/Kindness. Empathic Skill. An optimistic, upbeat attitude. A team orientation. Conscientiousness.

Reading a book called Exceptional Service & Exceptional Profit. One of the key points mentioned about culture and attitude- Suggest in the strongest terms that you think of every one of your customers as a core customer and treat the … Continue reading →

From the book Move Toward the Messes by John Hambrick-“We will never meet the best version of ourselves inside our comfort zones.” A comfort zone is not a great place to live because nothing much happens. It is a good … Continue reading →

I was listening to an Andy Stanley podcast on leadership this morning and he was talking about how success breeds complacency and complacency breeds failure. Here was a quote from a book called the Leadership Challenge- “Leaders must challenge the … Continue reading →

I just read this article from All Pro Dad on Politics and our kids. Here’s an interesting thought, “Politics does not provide spiritual nurture nor does our leaning necessarily say anything about our standing with God. The writer of the … Continue reading →

I recently refinanced my home loan and received a thank you letter in the mail from the closing company. The closing company comes to your home and walks you through all the paperwork to sign. The Thank You letter had … Continue reading →

I traveled to Auburn, AL for my nephew’s wedding last weekend. It was so nice to be around family and hear the sweet voice of encouragement and laughter. I need to continue making family and family events a priority in … Continue reading →

Listened to a sermon by Joshua Symonette/National Community Church this morning.”There is no great opportunity without great opposition,” said Joshua. I am continuously learning to stay strong through all circumstances.

Just read about a LinkedIn to drive more folks to your profile. Creating content is great, but if you don’t have the time try and share or like content from others. This will drive more people to your profile. Also, … Continue reading →

I thought the Prayer for Peace is a good meditation for those of us in sales trying to serve customers and prospects. Here’s a piece of the prayer- “To be understood as to understand, to be loved as to love; … Continue reading →