Author Archives: directimpact

It is so refreshing to meet a friend or colleague who greets you with a “There you are!” versus “Here I am!” Need to take this loving approach in my daily interactions. Make people feel special.

I attended a free jazz concert at the University of Mary Washington on Friday night. The jazz ensemble was a mix of students and professionals from the area. The performance was magnificent. We have a great deal of musical talent … Continue reading →

Spring has arrived according to the calendar, but it is not reality here in Fredericksburg this morning. Just a cold rainy day ahead. Nonetheless, I constantly remind myself to spring forward and fail forward. This is how growth occurs in … Continue reading →

I signed up with All Clear through Anthem a couple months ago. Anthem’s data was breached and they offered All Clear for one year to all its customers and former customers to help protect identity theft. I received a call … Continue reading →

I do believe that a personal phone call is very effective & targeted way to build business. I am not advocating a cold call. Each prospect should be familiar with your product or service through direct experience or other marketing … Continue reading →

My oldest son plays the drums in the HS school band. The concert last night was in preparation for a live county assessment on Thursday. The band had to review a new piece of music for 7 minutes and then … Continue reading →

Visited my brother and sister in law this weekend and had a great time! My sister in law is a psychotherapist and I always enjoy her insights. She shared that many illness can be traced to inner tension that needs … Continue reading →

I referred a thank you note from Dentist, Dr. Balian, yesterday. He thanked me for a referral and included a gift card to a movie theater. This kind gesture really has an impact and creates an emotional attachment. I need … Continue reading →

I have had some ups and downs this week. Learning to surrender all my life, will and pain to God. Many times I feel like I am in control and that’s when I always receive an attitude adjustment through my … Continue reading →

I do a lot of banking with Bank of America and they continue to struggle with thinking small. I received a voice mail regarding one of my retirement accounts and I returned the call within 5 minutes. It took BofA … Continue reading →